Rock Ledge Resources > Our Services - Business and Strategic > Representative Project - Trucking Profitability
A regional trucking company was unprofitable and sought to turn around its P&L. The company needed to know quickly if, how and how long it would take to return to profitability.
A Rock Ledge Resources principal was established as GM in order to have the authority required to handle the turnaround. Customer and process assessments were conducted to determine where the true profit drain was occurring. Included in these assessments were dispatch operations, accounting, billing, safety and the software being used to support those functions. In a very short period of time it was determined there were several issues negatively affecting the company's profitability, and these were addressed immediately.
Driver utilization was improved by refining the use of the software and a realignment of dispatch operations. Insurance cost was reduced due to a competitive bid process and creation of a complete safety manual and program. Invoicing was improved in both quality and timeliness, reducing time of activity to invoice by 30%. In addition to addressing the normal operating issues, The Rock Ledge Resource principal was able to start a brokerage division which added 20% new revenue to the organization and laid out a plan to reduce the carrier's dependence on its largest customer. The carrier returned to profitability in less than nine months.
Relationships: Bill Driscoll | Business and Strategic | Service
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